FAQ

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Have questions? We've got the answer!

Explore our FAQ for quick and practical solutions

  • Why do I need insurance?

    Insurance helps protect you from great financial risks due to unforeseen events. By having insurance, you can be more calm in facing the future.

  • What happens if I pay my premium late?

    There will be a grace period, Most insurance policies provide a grace period (usually 30 days) after the premium due date. During this time, your policy remains active, and you can still pay premiums without being penalized.

  • What are the documents I need to prepare to apply for insurance?

    Documents that you can prepare are identity cards (KTP), family cards, birth certificates, and Taxpayer Identification Numbers (NPWP)

  • How to file an insurance claim

    You can contact our customer service or you can also come to the office directly and complete with the necessary documents

  • What is Insurance Premium?

    sejumlah uang yang harus dibayarkan oleh pemegang polis kepada perusahaan asuransi hal ini untuk mendapatkan perlindungan yang sesuai dengan ketentuan polis yang dipilih customer

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